Privacy Policy
Effective Date: April 28, 2025
Generous, Inc. ("Generous," "we," "our," or "us") values your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your information when you use our website, platform, and services.
Transparency Note: This Privacy Policy was drafted with the assistance of generative AI to ensure clarity and thoroughness. This does not affect the validity or enforceability of this policy. We believe in transparency and aim to provide understandable and trustworthy documentation.
1. Information We Collect
We collect personal information to provide our services, process transactions, and improve your experience. This may include:
A. Information You Provide
- Name, email address, and contact information
- Shipping address and billing details
- Gift recipient details (e.g., name, email, preferences)
- Account credentials and profile information
- Communications with our support team
B. Information We Collect Automatically
- Device and browser information
- IP address and geolocation data
- Usage data such as page views, interactions, and session duration
- Cookies and similar technologies for functionality and analytics
C. Gift Messages
If you choose to include a gift message when sending a gift, we collect the message content solely for the purpose of processing and delivering your order. Gift messages are not analyzed, stored long-term, or used for marketing, profiling, or any secondary purposes.
2. How We Use Your Information
We use your information to:
Process orders and facilitate transactions
Personalize your experience (including gift recommendations)
Communicate with you regarding your account and orders
Improve our platform, services, and customer support
Enforce our terms and protect against fraud and abuse
3. Sharing Your Information
We do not sell or rent your personal information. We only share it when necessary to operate our services:
With Sellers: When you place an order, relevant information (e.g., your shipping address) is shared with the seller responsible for fulfilling the order. Sellers are the Seller of Record and manage fulfillment and customer service for the products they sell.
With Service Providers: We may share data with third-party providers (e.g., payment processors, hosting partners) that help us run Generous. These providers are contractually obligated to safeguard your information.
For Legal Compliance: If required by law, legal process, or government request, we may disclose your information.
Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
4. Your Rights and Choices
You may:
Access and update your account information at any time
Opt out of marketing emails using the unsubscribe link
Request deletion or correction of your data by contacting us
5. Data Security
We use reasonable physical, technical, and administrative safeguards to protect your personal information. However, no security method is completely foolproof.
6. Children’s Privacy
Our services are primarily intended for adults. We do not knowingly collect, use, or disclose personal information from children under 13 without verified parental consent, in accordance with the Children’s Online Privacy Protection Act (COPPA).
If we become aware that personal information about a child under 13 has been submitted to us without verified parental consent, we will promptly delete such information from our records.
Users are responsible for ensuring that gift recipients are either 13 years or older or that appropriate parental or guardian consent has been obtained.
In the future, we may offer features that allow verified parents or guardians to create and manage child recipient profiles in a COPPA-compliant manner.
7. Third-Party Sites
Our site may contain links to other websites. We are not responsible for their content or privacy practices. Please review their privacy policies before providing them with your information.
Changes to This Policy
We may update this Privacy Policy periodically. If material changes are made, we will notify you through our website or via email. Your continued use of the services after changes indicates acceptance.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Generous
2225 N Gemini Road
Suite W11 Mailbox 18
Flagstaff, AZ 86001
legal@meetgenerous.com