Privacy Policy

Effective Date: March 22, 2025

Generous, Inc. ("Generous," "we," "our," or "us") values your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your information when you use our website, platform, and services.

Transparency Note: This Privacy Policy was drafted with the assistance of generative AI to ensure clarity and thoroughness. This does not affect the validity or enforceability of this policy. We believe in transparency and aim to provide understandable and trustworthy documentation.

1. Information We Collect

We collect personal information to provide our services, process transactions, and improve your experience. This may include:

a. Information You Provide

  • Name, email address, and contact information

  • Shipping address and billing details

  • Gift recipient details (e.g., name, email, preferences)

  • Account credentials and profile information

  • Communications with our support team

b. Information We Collect Automatically

  • Device and browser information

  • IP address and geolocation data

  • Usage data such as page views, interactions, and session duration

  • Cookies and similar technologies for functionality and analytics

2. How We Use Your Information

We use your information to:

  • Process orders and facilitate transactions

  • Personalize your experience (including gift recommendations)

  • Communicate with you regarding your account and orders

  • Improve our platform, services, and customer support

  • Enforce our terms and protect against fraud and abuse

3. Sharing Your Information

We do not sell or rent your personal information. We only share it when necessary to operate our services:

  • With Sellers: When you place an order, relevant information (e.g., your shipping address) is shared with the seller responsible for fulfilling the order. Sellers are the Seller of Record and manage fulfillment and customer service for the products they sell.

  • With Service Providers: We may share data with third-party providers (e.g., payment processors, hosting partners) that help us run Generous. These providers are contractually obligated to safeguard your information.

  • For Legal Compliance: If required by law, legal process, or government request, we may disclose your information.

  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4. Your Rights and Choices

You may:

  • Access and update your account information at any time

  • Opt out of marketing emails using the unsubscribe link

  • Request deletion or correction of your data by contacting us

5. Data Security

We use reasonable physical, technical, and administrative safeguards to protect your personal information. However, no security method is completely foolproof.

6. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

7. Third-Party Sites

Our site may contain links to other websites. We are not responsible for their content or privacy practices. Please review their privacy policies before providing them with your information.

8. Changes to This Policy

We may update this Privacy Policy periodically. If material changes are made, we will notify you through our website or via email. Your continued use of the services after changes indicates acceptance.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Generous, Inc.
37 E Conquistador Trl
Flagstaff, AZ 86005

legal@meetgenerous.com